Privacy Policy


Welcome to the Privacy Policy page of XLPharmacy. The confidentiality and security of your personal information are of paramount importance to us. In this document, we aim to transparently outline the types of personal information we collect, the purpose for which we use such information, the measures we take to protect it, and the options available to you regarding its use. As you engage with our online pharmacy and navigate through the educational content, it is essential that you feel confident and informed about how your data is handled. Please be advised that by using our services, you are agreeing to the collection and use of information in relation to this policy.

Information Collection and Use

At XLPharmacy, we gather various types of information for distinct purposes to provide and enhance our service to you. The information collected can include personal identifiers such as your name, contact details, shipping address, and payment information when you make a purchase. Additionally, we may collect health-related information that you voluntarily provide, which is pertinent to dispensing your medication. Moreover, we gather data that your browser sends whenever you visit our service, such as cookies, which help us understand how you interact with our site and the ways we can improve your experience. We assure you that all personal information is used strictly for the purpose it was collected for and is handled with your privacy as the utmost concern.

Confidentiality and Security

The safeguarding of your data is a serious responsibility that XLPharmacy does not take lightly. We implement an array of security measures to ensure the protection of your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption technologies, and strict data access policies among our personnel. Beyond technological safeguards, we ensure that our employees are trained in data protection and understand the significance of keeping customer information confidential. Our commitment to your security is unwavering, and we strive to continuously elevate the safety measures as technology advances.

Data Sharing and Disclosure

XLPharmacy values your trust and, therefore, does not engage in selling or renting your personal information to third parties. Nevertheless, there may be occasions where we need to share your information with certain third parties to provide the services requested. These parties can include shipping companies, payment processors, and other service providers who play a role in fulfilling transactions. When such sharing occurs, we ensure that these entities provide sufficient guarantees to implement appropriate technical and organizational measures to protect your data. Moreover, we may also disclose your information where required by law, to protect the rights or safety of our company, our customers, or others.

Your Rights and Choices

As a user of XLPharmacy, you have rights concerning your personal information. You may choose to limit the collection or use of your data by not providing information beyond what is required for the transactions. Furthermore, you can request access to the personal details we hold about you, as well as ask for corrections to any inaccuracies. Where applicable, you may also have a right to data portability, the right to object to our use of your information, or the right to request the deletion of your data. We recognize and encourage you to exercise your rights, all while ensuring that your privacy preferences are respected.

Contact Information

Should you have any queries regarding your privacy while utilizing our services, please feel free to reach out to us. You may contact the owner, Natalie Galaviz, at the following postal address: The Royal Botanic Gardens Victoria, Birdwood Ave, South Yarra VIC 3141, Australia. Alternatively, you can send an email to [email protected] for prompt assistance with your concerns or questions related to this Privacy Policy.

Natalie Galaviz

Natalie Galaviz

I'm Natalie Galaviz and I'm passionate about pharmaceuticals. I'm a pharmacist and I'm always looking for ways to improve the health of my patients. I'm always looking for ways to innovate in the pharmaceutical field and help those in need. Being a pharmacist allows me to combine my interest in science with my desire to help people. I enjoy writing about medication, diseases, and supplements to educate the public and encourage a proactive approach to health.